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PRIVACY POLICY – AC Fort Worth LLC
Last Updated: January 1, 2026
Overview
This Privacy Policy describes how AC Fort Worth LLC ("AC of Fort Worth," "we," "us," or "our") collects, uses, and discloses your personal information when you visit https://acfortworth.com/ (the "Site"), use our services, or otherwise interact with us (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Information We Collect
Information You Provide Directly
We may collect:
- Name
- Address
- Email address
- Phone number
- Billing and shipping information
- Payment confirmation details
- Account credentials
- Order history
- Customer support communications
You may choose not to provide certain information, but this may limit access to some features.
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Usage data
- Pages viewed
- Cookies and tracking data
We use cookies and similar technologies to improve performance, analytics, and marketing effectiveness.
For more on Shopify cookies, see:
https://www.shopify.com/legal/cookies
How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Provide installation coordination
- Send account and service notifications
- Provide customer support
- Improve website performance
- Prevent fraud
- Send marketing communications (if consented)
SMS & MOBILE MESSAGING POLICY
Consumer Consent
ACFort Worth LLC sends SMS messages only to individuals who have provided express consent by voluntarily opting in through website forms located at:
https://acfortworth.com/pages/request-a-quote
Providing a mobile number and opting into SMS communications is voluntary and not required to purchase goods or services.
Message Types
Messages may include:
- Service appointment confirmations
- Installation scheduling notifications
- Order updates
- Delivery coordination
- Customer support responses
- Account notifications
- Marketing or promotional messages (only if separately opted in)
Message Frequency
Message frequency may vary. Message and data rates may apply.
Opt-Out Instructions
You may opt out at any time by texting STOP. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from AC Fort Worth LLC.
To rejoin, you must opt in again through the original sign-up method.
For assistance, reply HELP or contact us at:
Email: contact@acfortworth.com
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or messaging infrastructure providers, is permitted under strict confidentiality agreements.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
How We Disclose Personal Information
We may disclose personal information to:
- Vendors performing services on our behalf
- Payment processors
- Analytics providers
- Marketing partners (in accordance with consent)
- Affiliates within our corporate group
- Legal authorities when required by law
We do not sell your personal information.
We do not use or disclose sensitive personal information without your consent.
User-Generated Content
If you submit reviews or content publicly, that information may be visible to others.
We are not responsible for third-party use of publicly shared content.
Third-Party Links
Our site may link to third-party websites. We are not responsible for their privacy practices.
Children's Data
Our Services are not directed to children under 16. We do not knowingly collect personal data from children.
Data Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect your data.
No method of transmission is completely secure. We retain data only as long as necessary to fulfill business and legal obligations.
Your Rights
Depending on your location, you may have rights including:
- Access to your personal information
- Correction of inaccurate data
- Deletion of personal data
- Data portability
- Restriction of processing
- Withdrawal of consent
To exercise rights, contact us at:
Email: contact@acfortworth.com
We will not discriminate against you for exercising your rights.
International Transfers
We may process information outside your country of residence. Where required, we rely on appropriate transfer mechanisms such as Standard Contractual Clauses.